
Lack of Access Management Adversely Impacts Digital Transformation
CIO Review APAC | Saturday, March 11, 2023

The last few years have demonstrated an irreversible trend towards digitisation across every industry.
FREMONT, CA: The last five years have shown an irreversible trend toward digitalisation throughout every industry. This will have significant repercussions for the future.
The emergence of super-apps like China's WeChat and AliPay is only one illustration of how the digital revolution is affecting society's entire economic and social fabric. When disruptive future technologies like blockchain and digital money gain acceptance, we might see the development of similar apps in other countries.
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IAM is a crucial component of the digital transformation of the customer journey, where the customer refers to any type of end-user. Fragmented client experiences are no longer acceptable since customers seek highly personalised, seamless journeys. In the past, it might have taken several weeks to completely set up the required applications for a new hire and complete the onboarding process. The expectation is minutes, and caution should be used if a procedure takes much longer.
Although reasonable, meeting client expectations can be challenging, particularly when they have to rely on partners and service providers, as almost every business must do for some of their IT needs. Complexity is rising as we increase integrations and make digital trips more frictionless.
IAM plays a crucial role in ensuring that all the actors in the digital ecosystem, including people, businesses, APIs, interfaces, and environments work together during a single user journey. A single trip is no longer contained in a single digital company since they live in a hyper-connected world of digital processes.
This is only achievable if everything is seamless across the board, from compliance to automation to security.
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