• Japan IT Week

    Japan IT Week

    Jan 19 - 21, 2022, Osaka, 

    Japan IT Week Osaka is western Japan's largest* IT trade show covering a wide range of IT fields with 10 specialised exhibitions: Embedded & Edge Computing Expo, IoT & 5G Solutions Expo, Information Security Expo, Cloud & BPR Expo, Web & Digital Marketing Expo, AI & Business Automation Expo, Advanced E-Commerce & Retail Expo, Sales Automation & CRM Expo and Software & Apps Development Expo, Automated System Operations Expo. This must-attend show gives the best opportunities to both exhibitors and visitors aiming for business expansion in western Japan.

  • Customer Contact Week

    Customer Contact Week

    Mar 21 - 24, 2022, 

    The Future of Customer Engagement Hubs: Remote, Digital, Value-Generating Excellent customer service as we know it has drastically changed since the pandemic erupted across the globe. There is a greater emphasis on customer empathy and increased adoption of digital tools, on top of a shift in customer journey management. Coupled with the inability to return to a full in-person-only workforce, contact centre agents are forced to adopt remote working tools in one form or another. Any thought of returning to contact centre operations in the past are now futile, and contact centre leaders are beginning to explore new ways of work, in this new, “new normal”.

  • Smart City Summit & Expo

    Smart City Summit & Expo

    Mar 22 - 25, 2022, 

    Always stay connected without boundaries. Smart City Online is created and designed to be a multi-functional platform in response to the continuous impact of the pandemic that facilitates businesses, experience sharing and partnerships.

  • Gartner Data & Analytics Summit

    Gartner Data & Analytics Summit

    Jul 25 - 26, 2022, Sydney, 

    The virtual Gartner Data & Analytics Summit, 8 - 9 June, 2021, offered content for every member of the data and analytics team — from technical- to senior-level strategy. Data and analytics leaders gained the skills to build and execute a world-class strategy.

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