NEC Networks & System Integration Corporation (NESIC)
Empowering Businesses with Integrated Solutions and Strategic Partnerships

The incorporation of cloud technologies into current workflows offers promising prospects for growth and progress. While there might be initial obstacles, such as modifying workflows that depend on outdated systems, the process of integration facilitates modernization and enhanced effectiveness. Through adequate training and support, employees can swiftly acquire the skills to navigate the new cloud technologies and capitalize on their advantages.

To streamline this process, businesses can collaborate with specialized organizations that focus on bridging the gap between cloud computing and day-to-day operations. This is where NEC Networks & System Integration Corporation (NESIC) makes a world of difference.

It specializes in providing integrated solutions and services in the field of information and communication technology (ICT). NESIC emphasizes the cloud business and has adopted a multifaceted approach to strengthen its position. One of its key strategies involves forming strategic partnerships and engaging in scouting efforts. In this regard, it has established alliances with renowned cloud service providers like Zoom, Slack, Okta, and Box.

"We have representatives actively searching for promising startups in Silicon Valley, aiming to discover the next successful ventures that parallel the achievements of Zoom," says Osamu Kikuchi, senior vice president at NESIC.

Embracing the intricacies and challenges of implementing ICT systems, the company has crafted a holistic strategy that tackles a diverse array of issues from multiple angles. NESIC has three divisions, each with the expertise to deal with a specific problem.

One of the divisions is DX Solutions Business Unit, which serves diverse customers, including enterprises, local governments, financial institutions, and healthcare organizations.The next division, Network Solutions Business Unit, specializes in providing services to well-known Japanese carriers like NTT, KDDI, SoftBank. Finally, the third division, Environmental & Social Solutions Business Unit, focuses on projects related to railways, oil plants, and satellites, aiming to provide solutions for various social infrastructure requirements.

NESIC's core principle centers on prioritizing the internal usage of its solutions, commonly known as ‘eating its own food.’ In simpler terms, the company believes in testing and implementing its solutions before making them available to customers. At the network layer, it employs Wi- Fi and local 5G networks within offices, which they subsequently extend to customers. For data collaboration, NESIC relies on platforms like Box, Slack, and Zoom to fulfill their voice, video, and communication requirements. Task management is handled through tools like Wrike, while CRM is managed using Salesforce. It uses DocuSign for document signing and depends on Kloudspot for situational awareness.

In terms of authentication and security, NESIC incorporates Okta, Zscaler, and Palo Alto Networks into its operations. The company has established partnerships with these vendors and extensively utilizes their products and services. This approach enables NESIC to gain in-depth knowledge about each solution’s strengths and weaknesses, allowing it to propose productivity enhancements and suggest changes to client work styles.
NESIC provides Symphonict, a one-of-a-kind service that enhances customer value by providing various cloud services, as well as analyzing data such as Zoom log data as a trial base, enabling organizations to gain valuable insights into communication and collaboration within their teams. This service emphasizes fostering collaboration between the sales team and the business unit. While communication with the back-office team may be limited, its insights, such as active hosts, meetings, and attendees, are valuable for assessing ROI. Leveraging its relationships with various cloud platforms and small startups, NESIC works collaboratively to facilitate its client’s entry into the Japanese market. Notably, it was the pioneering partner of Zoom in Japan, playing an instrumental role in the successful launch of Zoom's business in the country.

"We have developed a subscription model that includes both software and necessary hardware to address additional requirements in meeting rooms or conference areas," says Kikuchi.

NESIC sets itself apart from other players in the industry by prioritizing strategic partnerships, delivering holistic solutions, and providing comprehensive support. Its commitment goes beyond service provision to include on-site professional services and remote maintenance monitoring. By continuously innovating, collaborating, and providing exceptional service, NESIC not only boosts productivity but delivers transformative solutions that bring tangible benefits to its valued clients.