This article is part of CIOReview's Innovation Insights series featuring expert contributions nominated by our subscribers and reviewed by our editorial team.

Tetsuo Sumi, President,  CMA

Background of Othello Connect Development and Challenges Addressed

Tetsuo Sumi, President , CMA

Production Efficiency Champion

Editor’s Note: Manufacturers face rising pressure to modernize production systems without disrupting cost control, productivity or daily operations. Tetsuo Sumi’s perspective gives CIOReview APAC readers a clear view of how SaaS flexibility, modular functions and integration can help factories move beyond legacy constraints.

The year 2025 marked a major turning point in the IT industry. It accelerated the shift away from legacy client-server systems and the adoption of SaaS for business operations. With remarkable advancements in infrastructure and AI, companies felt compelled to address the challenge of reevaluating their systems to achieve cost reduction and efficiency.

Production management systems were no exception. The need arose to replace outdated systems and address challenges like the retirement of maintenance personnel, demanding a shift to new systems.

Selecting a suitable packaged solution requires understanding and articulating one's own business processes. However, limited internal resources often made this impossible, leading some companies to temporarily postpone updates. I believe the challenge of updating back-office systems and contracting new solutions remains ongoing.

Furthermore, every company is battling in a tough environment, constantly facing the dual challenges of cost reduction and productivity improvement. Our service, Othello Connect, is a solution designed to confront and resolve these very challenges.

Its key feature is that, while it handles production management—the core of a company's production activities—it can be used as a SaaS solution, enabling low-cost utilization through a monthly subscription fee. However, since challenges vary significantly by company, a one-size-fits-all solution often struggles to provide a fit for a company's specific operations. To address this, Othello Connect is designed around the concept of selecting and utilizing specific functions (gadgets). This allows each company to choose and operate the functions best suited to their needs. Furthermore, we actively perform version upgrades to align with market demands, ensuring users can continuously solve challenges using the latest features.

CMA Corporation will continue to provide innovative solutions, striving to become the future hope for manufacturers worldwide.

Othello Connect Features

1. Key Features and Flexibility

The standout feature is the ability to freely select only the functions needed to solve your company's specific challenges from over 500 available options, on a monthly basis. This avoids the problem of “too many features to fully utilize” and enables a small-scale start. Furthermore, it can be operated not only on PCs but also on tablets and smartphones, allowing you to check factory operation status and drawings from anywhere. Furthermore, it supports six languages (English, Chinese, Korean, Vietnamese, Indonesian, Portuguese) as standard, facilitating smooth collaboration with foreign staff and overseas locations.

2. Powerful External System Integration

Flexible integration with external services reduces double entry and automates tasks.

• Storage Integration: Connects with Box and OneDrive Business, allowing direct access to drawings and inspection reports within the system.

• Accounting System Integration: Output journal data to major accounting software.

• Order/Shipping Integration: Features like emailing purchase orders and EDI integration significantly boost operational efficiency.

3. Implementation Benefits and Advantages

• Exceptional Cost Performance: Cloud-based eliminates the need for on-premises servers and post-implementation maintenance costs. Offers high economic efficiency, reducing five-year operating costs to approximately 30% of competing products.

• Rapid Implementation: In a shared environment, you can start using it within 30 minutes of application. Additional feature contracts can be processed the same day.

• Always Up-to-Date Environment: No user-side version updates are required. You always have access to the latest features as they are added.

• Advanced Production & Inventory Management: Utilizes MRP (Material Requirements Planning) and load balancing functions to support optimal production planning, prevent stockouts, and optimize inventory levels.

4. Security and Reliable Support

Communications and databases are encrypted. Data is robustly protected through physical access restrictions and automatic backups via Point-in-Time Recovery (PITR). Additionally, complimentary support is provided after implementation, enabling secure, long-term operation.

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The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.

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