Chorus Call
Enhancing your Conferencing Experience

The pandemic brought about a significant shift in the communication methods employed by organisations. In-person and smaller group meetings gave way to DIY platforms, enabling efficient and costeffective collaboration. However, configuring and setting up these tools for large-scale virtual events can be challenging, requiring a reliable conferencing service provider that can flawlessly set up a system and swiftly resolve any issues that may arise. Organisations need a conferencing partner who can provide them with conference specialists to conduct large-scale virtual events on their behalf, ensuring a seamless experience every time.

This commitment of Chorus Call to provide high-quality virtual event services has earned it a reputation as a trusted partner for businesses across industries. From providing support throughout the meeting to managing technical issues, Chorus Call takes care of every detail, curating and managing impactful and meaningful large-scale virtual corporate events, providing a safe and secure platform for businesses to communicate and connect with the stakeholders.

Chorus Call is a global conferencing service provider specialising in developing and deploying audio, video, and data conferencing platforms. It provides solutions that have become essential tools for staying connected and engaging with stakeholders in a virtual communication ecosystem. Chorus Call has a network of offices spanning 11 countries, enabling it to provide the necessary infrastructure, technology, and resources to meet the demands of virtual events, particularly during the busy Annual General Meeting and Investor Relations seasons.

The industry’s most dependable, cutting-edge conferencing technologies are used in Chorus Call’s suite of all-inclusive conferencing solutions. The company has been instrumental in organising virtual meetings for Australian Securities Exchange (ASX)-listed and non-listed companies, enabling them to stay connected with stakeholders across the globe. Whether an investor relations call, an annual general meeting (AGM), a product launch or a CEO town hall meeting, Chorus Call deploys a highly skilled and specialised dedicated operator on every single event to ensure seamless execution. A dedicated operator not only ensures that the event runs smoothly but also allows the speakers and participants to focus solely on the content and discussions without any technical interruptions. Its custom conferencing solutions and fast response times allow clients to quickly set up conferences even on short notice, giving businesses the freedom to focus on the meeting’s content rather than the technical aspects of the call.

Chorus Call’s business model relies on three fundamental pillars, known as the three Ps, to deliver unparalleled services of the highest calibre. The first ‘P’ highlights the importance of “people,” as the company meticulously selects staff with extensive expertise in customer service. This customer-centric approach prioritises client needs and satisfaction. The second ‘P’ emphasises adherence to “process”, which includes international best practices, ensuring seamless experiences for the global clientele. The third ‘P’ showcases the cutting-edge “platform” that Chorus Call owns, reflecting their unwavering commitment to innovation. These three Ps have been key drivers of Chorus Call’s growth and success over the years, says Avish Kapoor, General Manager and Director of Chorus Call Australia & New Zealand.
Chorus Call also offers customised applications designed to facilitate interview calls for news channels and courtrooms. Recently, Chorus Call introduced a new managed video conference application utilising WebRTC technology, enabling large organisations to conduct and manage video interviews efficiently. With the ease of connectivity, interviewers, interviewees, and other participants can interact and exchange information seamlessly, leading to a more productive and successful interview session. These applications empower operators to connect multiple conference call participants effortlessly, ensuring a smooth and uninterrupted video conference management experience.

Chorus Call has also recently introduced its new Video Contact Center (VCC) platform. This next-generation video chat platform enables firms to build meaningful connections with their clients. VCC is simple to use, doesn’t require downloads or account creation, and uses live video calls to replicate in-person interactions virtually. This platform is ideal for financial services, healthcare, insurance, legal, and retail industries.