6| | OCTOBER 2024An increasing focus on generative AI is transforming the managed IT services industry significantly. Consultancies and IT service providers are emphasizing on developing skills for AI application development and interaction, recognizing the nuanced requirements of different professional roles in leveraging these technologies. Generative AI's role is not just limited to internal operations but extends to enhancing service delivery and operational efficiency for clients. The large-scale adoption of AI necessitates a gradual learning process, akin to the adoption of internet usage in the 1990s, underscoring the need for digital fluency in this new technological realm.Another noteworthy trend is in terms of vertical integration of cloud-based managed IT services. This movement signifies a departure from generic, one-size-fits-all solutions and represents a more strategic approach to cloud computing, focusing on delivering specific business outcomes and value, rather than just infrastructure services. For businesses, this means access to cloud solutions more closely aligned with their industry's needs, potentially leading to better efficiency, regulatory compliance, and competitive advantage.Driven by these trends, the managed IT services market size is estimated to reach $410.92 billion by 2029, growing at a CAGR of 7.90 percent. This edition of CIOReview brings insights into the latest developments in managed IT services and how companies align with the evolving needs of APAC businesses by leveraging the power of AI, cloud, and robust security to orchestrate seamless digital transformations. It features a thought leadership article from Luciano Almeida, Head of Innovation and Technology at GAV Resorts, who sheds light on the increasing significance of no-code and low-code platforms in empowering professionals across various fields to autonomously build software solutions. It also features an article from Yoly Chua, VP, Head of Global Business Technology (IT) Jollibee Group, who highlights the importance of a clear organizational purpose to address talent attrition, discusses cybersecurity challenges, and shares insights on successful data and analytics modernization.In this edition of CIOReview APAC, we also bring you the story of Beyondsoft Consulting. This global IT consulting firm strategically advises organizations on navigating complex IT investments and optimizing processes, leveraging technologies like cloud, AI, and data analytics to deliver global IT services. In this edition featuring the Most Promising Managed IT Services Providers in APAC 2024, we hope you find the right partner to meet your organization's needs.Let us know your thoughts!EDITORIALGenerative AI and Vertical Integration: The Future of Managed IT ServicesCopyright © 2024 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Email:sales@cioreviewapac.comeditor@cioreviewapac.commarketing@cioreviewapac.com OCTOBER - 2024, Vol 13, Issue - 08 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReview ApacVisit www.cioreviewapac.com Editorial StaffAaron PierceCarolynn WaltersShirley FaithRussell ThomasVisualizers*Some of the Insights are based on our interviews with CIOs and CXOsPaul John Managing Editoreditor@cioreviewapac.comManaging EditorPaul JohnDane Stanley Gilbert Hoover Wilfred Lawson Joshuva LawrencePresley Meadow
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